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Terms of Service

Terms of Service

Last Updated: June 2025

1. Acceptance of Terms

By accessing or using the services of Cybonetic Technologies Private Limited ("CTPL"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Services

CTPL provides IT services and digital marketing solutions including web development, mobile app development, custom software, SEO, PPC management, social media marketing and related services as described on our website and in individual service agreements.

3. Project Agreements

All projects are governed by a separate Service Agreement or Statement of Work (SOW) that specifies deliverables, timelines, payment terms and acceptance criteria. These Terms of Service supplement, not replace, such agreements.

4. Payment Terms

  • Payment schedules are specified in individual project agreements
  • Standard terms: 50% advance, 50% on completion for fixed-price projects
  • Retainer services are billed monthly in advance
  • Late payments attract 1.5% interest per month
  • All prices are exclusive of applicable GST

5. Intellectual Property

Upon full payment, you receive full ownership of all custom work product created for your project. CTPL retains rights to general methodologies, frameworks and pre-existing tools used in delivery. Portfolio rights: CTPL may showcase completed work in its portfolio unless otherwise agreed in writing.

6. Client Responsibilities

  • Provide timely content, access and feedback as required
  • Ensure you own or have rights to all content provided to CTPL
  • Maintain the security of your system access credentials

7. Limitation of Liability

CTPL's liability is limited to the fees paid for the specific service in the preceding 3 months. CTPL is not liable for indirect, consequential or special damages. CTPL is not responsible for third-party platform changes (Google algorithm updates, social media policy changes, etc.).

8. Confidentiality

Both parties agree to maintain the confidentiality of each other's proprietary information. CTPL will sign an NDA upon reasonable request.

9. Termination

Either party may terminate the engagement with 30 days written notice. Client is responsible for payment for all work completed up to termination date.

10. Governing Law

These Terms are governed by the laws of India. Disputes shall be resolved by arbitration in Patna, Bihar, India under the Arbitration and Conciliation Act, 1996.

11. Contact

Questions about these Terms: legal@cybonetic.com