WhatsApp has 500 million Indian users and a 98% message open rate — higher than email, SMS, or any other channel. We set up WhatsApp Business API campaigns, chatbots, and automation that convert conversations into customers.
In India, WhatsApp isn't just a messaging app — it's how people communicate, shop, and do business. 500 million Indians use WhatsApp daily, and with a 98% message open rate (vs 20–25% for email), it's the most intimate direct marketing channel available.
Businesses using WhatsApp Business API are seeing transformational results: 45% click-through rates on promotional messages (vs 2–3% for email), lead response times of under 1 minute (vs industry average of 5–12 hours), and customer service costs reduced by 40% through chatbot automation.
Cybonetic Technologies sets up and manages WhatsApp Business API for businesses across Bihar and India — from simple broadcast campaigns to sophisticated multi-stage chatbots that qualify leads, take orders, and escalate to human agents seamlessly. We handle the entire setup, from Meta verification to template approvals to integration with your CRM.
Send promotional messages, offers, and updates to your opted-in customer list at scale.
AI-powered chatbots that answer FAQs, qualify leads, and take orders 24/7.
Automated transactional messages: order confirmation, dispatch, delivery tracking.
Facebook and Instagram ads that open a WhatsApp conversation when clicked.
Showcase your products with WhatsApp's native catalogue feature — browsable in-chat.
Multi-message sequences for lead nurturing, onboarding, and re-engagement.
Message delivery, read rates, response rates, and campaign performance tracking.
All WhatsApp conversations synced to your CRM — full customer history in one place.
A data-driven workflow that delivers results you can measure — from first meeting to ranking #1.
Register WhatsApp Business API account, get number verified, set up business profile.
Build compliant customer opt-in list via website, forms, and QR codes.
Design and get WhatsApp message templates approved by Meta.
Set up automated responses, FAQ flows, and lead qualification chatbots.
First broadcast campaign — promotional message to opted-in list.
Monitor delivery and read rates, refine messaging, scale campaigns.
WhatsApp Business App is for small businesses — limited to one device, one user, and cannot send bulk messages. WhatsApp Business API is for medium and large businesses — enables bulk broadcasting, chatbots, multiple agents, and CRM integration. We set up and manage the API.
Yes, with opt-in consent. You can only message customers who have explicitly opted in to receive messages from your business. Unsolicited messages violate WhatsApp's policies and can get your number banned. We build compliant opt-in lists and campaigns.
Promotional messages (offers, launches), transactional messages (order updates, appointment reminders), utility messages (account updates, alerts), and authentication messages (OTPs). Each requires approved message templates with placeholders.
WhatsApp Business API has tiered messaging limits based on phone number quality and business verification level. Starting at 1,000 unique conversations per day, scaling to 10,000, 100,000, and unlimited as trust is established. We help you scale your tier.
For B2C businesses targeting Indian consumers, WhatsApp often outperforms email — higher open rates, more immediate response, and a more personal channel. We recommend using both: WhatsApp for high-priority, timely messages and email for newsletters and long-form content.
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